The City is responsible for the repair and maintenance of:
- Over 50 miles of public streets and alleys in the City;
- 80 miles of City sidewalks; and
- 10 miles of storm drains.
Staff oversee the administration of major projects, such as roadway reconstruction and resurfacing, inspection of utility trenches, sidewalk replacements, and pothole repairs.
To report an issue, access the City's MySanFernando online service request portal by clicking the following link:
Report Problem or Request Service
OR
Contact the Public Works Operations Team using the information below:
Operations Center | Public Works Department
120 Macneil St, San Fernando, CA 91340
(818) 898-1293 | PWDispatch@sanfernando.gov
Regular Business Hours
Monday through Thursday | 7 am to 4:30 pm
Friday | 7 am to 3:30 pm
In an effort to preserve the City's aging trees, staff performs wind trimming and light trimming on branches that are reachable from the ground. The City's beautiful older trees have required an increased amount of attention and the improved tree maintenance program has helped prolong their expectancy. The City coordinates a tree maintenance program that is responsible for enforcing City policies and Municipal Codes relating to the care and maintenance of City trees.
The City for the maintenance and care of trees located within the public right-of-way and on public property. This includes trimming, planting, pruning roots, removing trees, inspecting trees, and specializing in tree activities. Staff respond to fallen limbs and hazardous tree situations, which occur with more frequency during storms.
Comprehensive Tree Preservation Policy
The City has taken significant steps to enhance urban forestry management:
- May 6, 2024: The City Council adopted Resolution No. 8301, approving the 2024 Urban Forest Management Plan (UFMP)(PDF, 17MB).
- August 9, 2024: The Planning and Preservation Commission, acting as the Tree Commission, reviewed and filed a presentation on Standard Operating Procedures (SOPs) for tree preservation in the public right-of-way, based on UFMP recommendations.
- March 17, 2025: The City Council adopted Resolution No. 8371, approving a Comprehensive Tree Preservation Policy, which establishes guidelines for the removal of City-owned trees in public spaces. The City is responsible for maintaining and removing hazardous or dead trees when necessary. View/download the Comprehensive Tree Preservation Policy(PDF, 583KB) .
Report a Tree Related Issue
Contact Information
Operations Center | Public Works Department
120 Macneil St, San Fernando, CA 91340
(818) 898-1293 | PWDispatch@sanfernando.gov
Regular Business Hours
Monday through Thursday | 7 am to 4:30 pm
Friday | 7 am to 3:30 pm
Contact Information
Operations Center | Public Works Department
120 Macneil Street, San Fernando, CA 91340
(818) 898-1293 | PWDispatch@sanfernando.gov
To Report a Water Issue (Leaking/Broken Water Meter, Fire Hydrant Knockdown, or Broken Water Main)
(818) 898-1293 | PWDispatch@sanfernando.gov
Regular Business Hours
Monday through Thursday | 7 am to 4:30 pm
Friday | 7 am to 3:30 pm
After Hours & Weekend Emergencies
(818) 898-1267